Under the general guidance and supervision of the Wink Experience Manager, and with the limits established Wink management office, hotel SOPs, policies and procedures, Wink guide is responsible for ensuring service delivery is at its best and standards of the Wink space operations are met in accordance to the company’s established Wink Hotels standards.
Wink guide reports directly to Wink Experience Manager and needs to proactively provide cross – functional duty and support to F&B team when necessary.